Big Improvements
Tutoring FAQ's
Because children love it! Kids feel more comfortable in pairs than when they are alone.
Years ago, we used to work one-on-one with children but the kids didn’t enjoy it.
We believe that one-on-one tutoring feels intimidating and creates too much pressure for most kids, particularly those who struggle.
Also, we don’t stick kids in old-style big groups of 4 or 5 like other tutoring places do, because we want to provide more personal attention to your child.
Learning is fun with a carefully matched new friend.
Keep in mind that we are not the boring ‘traditional’ tutoring that most people imagine. We are fun, interactive, relevant and ‘hands-on’.
Most kids who cause grief at school absolutely love coming to tutoring so we are unlikely to experience poor behaviour that kids might do at school.
If your child is struggling to focus at tutoring, we will try a few different things to help, and we will be honest and helpful with parents while we ‘tweak’ things.

More Specific Questions?
Feeling Welcome & Settling In
Your child comes to their regular afternoon tutoring sessions at the same time each week, waving goodbye to Mum or Dad. We work on the skills ‘gaps’ we identified in the first session.
We try different approaches until we know what styles of learning are most comfortable. We can work from the plan we came up with in the first session, or if your child has school assignments they need help with, we can spend some time working on their schoolwork too.
At the end of the session, parents come and get some feedback on how their child went.
Good question… How long is a piece of string? Usually we see fairly fast improvements in children’s confidence (sometimes literally in a matter of weeks).
Improving in academic skills takes longer. Most children experience academic improvements in the 6 or 12 or 18 months that follow.
Most parents prefer us to be more focused on building skills than on short-term school results.
Building skills for the long-term means that school results will generally follow.
Enrolment and Payments
Yes if you are joining us partway through a term. However, for students who have been with us last term, your child will have 10 sessions per term.
The flexibility is that parents get to choose when those 10 sessions happen. It means your child gets all the help they need, when they need it most.
Like this:
- If your session falls on a public holiday or student-free day you can reschedule to another day that week or experience a double session the following week.
- Students in schools with shorter terms (i.e. 9 week instead of 10 week terms) can reschedule their week 10 session to earlier in the term when they feel the weight of exams/assignments (They’ll benefit from help when is it most appreciated).
- Senior and high school students who finish school early will have extra sessions to use when they are stressed with assignments. You can move lessons from Weeks 8, 9 or 10 to earlier in the term when it is most needed.
- If you can’t attend a session give us at least 5 days of notice and you can arrange extra sessions earlier or later in the term.
Why? Because it’s a great way to help your child:
- Every child does 10 sessions, and parents can choose exactly when they’d like those sessions.
- Parents get the simplified direct debit that they’ve wanted,
- Children get all of their 10 sessions instead of missing out and it keeps your child in the routine of getting all their sessions every week despite public holidays, student free days at school, camps, or early school holidays. (The routine works, just like other sports or organised activities).
- Helps us keep fees low for families because it simplifies our organising for you.

Rescheduling & Moving Session Times
Our tutoring helps primary and high school kids get ‘back on track’ in Maths, English and other subjects.
We’ve tutored 3000+ children in Canberra and Sydney… and we’d love to meet you!
Your first class is on us!
Experience Big Improvements first hand before you decide!
